Gambling is part of life. It can bring you a lot of joy if you gamble responsibly. But it can also become a problem for you and your loved ones. It is important to Swiss casinos to protect you from the negative effects of gambling. Here you will find the opportunity to carry out self-tests , tips for playing without problems and access to advice centres in the casinos or at specialist centres throughout Switzerland. As a last resort, you can opt for a voluntary gambling ban. apply for.
HOW IS YOUR GAMBLING BEHAVIOR?
Take a self-test
The first step is to understand your own gambling behavior. Do I have my gambling under control or does the gambling under control? Both the casinos in Switzerland and the gambling addiction centers offer comprehensive self-tests that you can use to check and classify your gambling behavior.
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PLAY WITHOUT RISK
Tips for your gambling in the casino
Whenever you visit a casino or online casino, remember the following points to ensure that you can enjoy gambling for a long time: Set a limit for the stakes you can place while playing that is appropriate for you and do not exceed it. Keep the money you want to use when playing separately and only use this money. Only deposit as much money into your online player account as you want to use in the game. Take regular breaks from playing. Your chances of winning always remain the same. Remember: Despite high payout rates of over 90%, the financial gain you can make in the long term is less than your stake. Enjoy small winnings and take them home with you. What looks like a "lucky streak" is always a coincidence. Do not try to make up for losses. There is no law that says a losing streak must suddenly be followed by winnings. You cannot force luck. If it is difficult or even impossible for you to adhere to these points, we recommend that you stop gambling. If you cannot do it on your own, we will be happy to advise you.
Trust your gut
If gambling becomes more important than your professional and social environment, you may have a gambling addiction. Signs of a gambling addiction are those who... . relapse despite having a firm intention not to gamble. . fail to stick to time limits and budget goals when gambling. . become agitated and aggressive when there is no opportunity to gamble. . miss work to gamble. . neglect their appearance and appearance when gambling. . ask others for money so they can continue gambling. . use their winnings to pay off debts or solve other financial problems. . cause family problems through gambling. . no longer show interest in friends or leisure activities. have suicidal thoughts because of gambling.
Use the protection options in the online casino
deposit limit
Hai il pieno controllo sui tuoi depositi. Sei tu a determinare quanto è alto il limite e quando si applica. Questo può avvenire su base giornaliera, settimanale o mensile. Una volta raggiunta questa soglia non sarà più possibile effettuare depositi. Puoi modificare i limiti. Un aumento si applica solo dopo 24 ore e una diminuzione immediatamente.
Limite di perdita
Before you start playing, set a loss limit. Choose whether you want to set a limit for a day, a week or a month. Once you reach this threshold, you will no longer be able to place bets. You can change the limits, but an increase will only take effect after 24 hours and a decrease will take effect immediately.
Temporizzatore della sessione
By limiting the playing time, you have full control over how long you play. Once the set time has been reached, you will receive a notification and can log off.
break in play
By pausing your game, you will be disconnected from our platform for the selected period of time. This is a game restriction option, not a game ban. You will then no longer be able to play until the game break expires. Choose a duration between one hour and six months.
self-lockout
A voluntary gaming ban is the most effective measure against problematic gaming behavior. We guarantee you an indefinite gaming ban for all land-based casinos in Switzerland and all Swiss providers of online gambling (lotteries, sports betting, online casino and poker games). You can apply for this directly on our online casino or here.
GET SUPPORT IF YOU GET STUCK.
Contact a counseling center
If you can't stop thinking about gambling, if you play too often, for too long or for too much money, then gambling can become a problem. Often it's enough to take a voluntary break from gambling. If you can't stop gambling, however, don't hesitate to contact a professional or advice center. You can find one in the casino itself or at public or private advice centers. Uncontrolled gambling can be a burden not only for the players themselves, but also for their relatives and friends. Many advice centers therefore also offer help for relatives, either on their website or in person. The Swiss casinos are available for initial advice sessions and can initiate immediate measures with you. The advice centers in the cantons are available for further support.
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Arrange a consultation at the casino.
There are players or relatives who report to the casino themselves. However, if you notice suspicious gaming behavior, the casino will also contact you directly and invite you for information or a conversation. The specially trained employees in the casino take enough time to have a thorough conversation with you. The purpose of this is, firstly, to inform you and, secondly, to analyze your personal gaming and life situation together with you and to derive sensible measures from it. During this conversation, the employees will ask you for personal information. Rest assured that the casinos treat this with the strictest data protection and do not pass it on to anyone. An important element of this conversation is your CREDIT CHECK. Your financial situation is assessed and checked for plausibility in relation to your gaming behavior. You will be asked to submit financial documents, e.g. extract from the debt collection register, proof of income, proof of assets, bank statements.
The casino helps you find therapeutic help
The casino employees have no training in therapy or addiction. They simply assess the financial plausibility of your gambling. If you would like further advice or support, the casino will direct you to appropriate counseling centers.